Despite our careful selection of trusted carriers, your package may arrive damaged.
In this case or in the case of a design defect, please contact us at support@lovelystorage.com
with the following details:
Your order number
The description of the problem (wrong / faulty item, ...)
A photo or a video
You will not need to return the product and we will refund the amount of your order directly to you in the form of a voucher (if you would like another form of refund, please let us know).